Thank you for choosing to purchase from Bengalee Food

We believe you will be delighted with your purchase because we prioritize product quality and exceptional after-sales service. Given the current circumstances and demand, you may return your product by following the instructions below.

Returns Policy

Please inspect the product in the presence of the delivery person upon receipt. If you find any defects or inconsistencies, contact us at 09647 089288.

Conditions for Returns:

• The product is expired or damaged.
• The product does not match its online or Facebook description.
• The product quality is not as described.
• There are issues with the delivery.
• The product weight is incorrect.
• You received the wrong product.

Refund Policy

For the first time in Bangladesh, we offer you the opportunity to test our products. If you are not satisfied, you can request a refund within 10 days of delivery. If you consume part of the product, you will be charged for the consumed portion. For inquiries, contact us at 09647 089288.

Conditions for Refund:

• Refunds will be processed within 3 days of receiving the returned product.
• Products must be properly packed when requesting a refund.
• Return shipping costs will be deducted from the total refund amount.

Implementing a return and refund policy is a strategic business decision that can enhance customer satisfaction, build trust, and promote long-term success. It is important to clearly communicate this policy to customers both online and in physical locations, and to train your staff to handle return requests professionally and efficiently.